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Specialist Job In Hcl Technologies At Madurai @ HCL Technologies

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 Specialist Job In Hcl Technologies At Madurai

Job Description

    SPECIALIST Madurai 2.5-5 Years INDIA Job Description (Posting). . (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases Qualification B-Tech No. of Positions 1 Skill (Primary) Cloud Services-Platform Engineering-Cloud Automation Auto req ID hidden_mobileBR,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Specialist Job In Hcl Technologies At Madurai

Contact Details:

Company: HCL Technologies
Location(s): Madurai

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Keyskills:   Cloud Services

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HCL Technologies

HCL Technologies is an Indian multinational information technology services and consulting company headquartered in Noida. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL entered into the software serv...