Customer Relationship Management Manager Job
- Mifm Operations
- 4 to 8 Yrs
- Other Maharashtra
- 1 year ago
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Job Description
- About The Company Square Yards is Indias largest integrated platform for Real Estate & Mortgages and one of the fastest growing Prop-tech platform in UAE, Rest of Middle East, Australia & Canada. Square Yards platform offers an integrated consumer experience & covers the full real- estate journey from search & discovery, transactions, home loans, interiors, rentals, property management and post-sales service fully integrating buyers to an extensive network of 500+ partner real estate developers, 150,000+ Agents and 100+ banks & NBFCs. Square Yards is also building B2B disruptive SaaS platforms for stakeholders such as Developers, Banks and Agents. Role we looking for Manager Customer Relations (Property Management) Roles And Responsibilities Managing the team of supervisors to deliver on ground delivery Managing customer relations with clients Building a network of third party contractors for work in the properties Addressing maintenance issue raised by tenant and owners Scheduling Property Inspections and preparing reports on the property at various point in time Maintain and update databases of daily activities as per company standards Collection of rent, track rent escalation status, manage lease termination/expiration and move out process, coordination with owner and tenant throughout the tenure etc. KPIs For This Role Service Request score House inspection work score Owner app download score Tenant app download score App Engagement /Document upload Google rating score Move in / Move out Inspection score Skills Required Excellent communication skills written and verbal Problem solving skills CRM Skills Strong coordination skills MS office, Email and digital skills Educational Qualification & Work Experience A graduate from any discipline is preferred Experience In Admin/facility Management/contractor Related Work Preferred Min 4-year total work experience in any field is mandatory Min 1-year Customer relationship experience is mandatory Real Estate Experience Preferred Positions to hire at location Gurgaon Pune Compensation CTC range 3.5LPA 5LPA (exceptions considered for good candidates) Incentives based on performance,
Employement Category:
Employement Type: Full timeIndustry: Real EstateRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Customer Relationship Management Manager JobContact Details:
Company: Azure PropertyLocation(s): Other Maharashtra+ View Contact
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