About Quick Heal
Quick Heal is one of the leading IT security solutions company with a global presence in 38 cities in India and
40 countries across globe. Each Quick Heal product is designed to simplify IT security management across the
length and depth of devices and on multiple platforms. They are customized to suit consumers, small
businesses, Government establishments and corporate houses.
Over a span of 25 years the company's R&D has focused on computer and network security solutions. The
current portfolio of cloud-based security and advanced machine learning enabled solutions stop threats,
attacks and malicious traffic before it strikes.
Core Purpose:
Innovate to "simplify" securing digital experience.
Mission:
Empowering the team to solve business problems.
Vision:
To be trusted by our customers in securing the digital world and aim to grow as reputable global market
leader.
What Makes us different:
Quick Heal is one of the most successful purpose-led businesses enabling employees to thrive and unleash
their potential to innovate. We invest in career development opportunities for our employees and celebrate
our diverse perspectives every step of the way. We provide you an opportunity to work on new technologies.
You will be surrounded by passionate and committed colleagues and work together te create a digital safe
world for everyone!
In return we offer you:
Next-Gen Technologies
We embrace next-gen technologies - AI/ML, endpoint protection, privacy and zero trust, scalable architecture,
and customized deployment to support our workforce upskill, upgrade, and innovate together.
Empowering & Innovative
We foster a culture of innovation that empowers creativity and engagement, so the collective workforce can
maximize their potential.
Learn and Grow with Us
Corporate office Address: Marvel Edge, Office No.7010 C & D, 7th Floor, Viman Nagar, Pune 411014.
We're building a culture where personal and professional growth are just as important as business growth.
Excel in your career with continuous learning opportunities.
Our Culture :-
We are highly diverse, inclusive, vibrant, and growth-oriented company. We strive to encourage our
employees, innovate, engage, and make a difference individually and collectively.
Job Description
Position: Lead Technical Writer
Experience: 8 to 12 Years
Location: Pune
Role description:
To produce technical documentation of high quality for our consumer and enterprise range of
products.
Responsibilities:
Collaborate extensively with product teams to understand documentation requirements
Analyze complex technical concepts related to our products
Communicate with all stakeholders to understand the work process and flow
Write content that is easy-to-understand and implement
Work independently as an individual contributor and in a team
Deliver well-structured quality technical documentation
Mentor Junior Technical Writers
Functional Competencies:
Ability to grasp the functionality of the product exhaustively, capacity to analyze the technical
aspects of new features/ enhancements of the product and gauge the impact of new features
on user documentation.
Experience in planning and creating standard documentation such as User Guides,
Deployment Guides, and Release Notes, web-based and context-sensitive online help.
Experience of working with multiple teams such as Development and QA in an Agile
environment.
Desirable Competencies:
Experience of working with Cloud-based products in an Agile environment.
Exposure to Word Press CMS
Technical:
Excellent command over English language
Expertise in using RoboHelp, MS-Word, and other authoring tools
Knowledge and application of Microsoft Manual of Style
Corporate office Address: Marvel Edge, Office No.7010 C & D, 7th Floor, Viman Nagar, Pune 411014.
Working knowledge of products related to Information Technology and allied services
Behavioural
Multi-tasking
Negotiating
Adaptability to working in an Agile environment
Team player
Qualifications & Experience
Masters or Bachelors Degree in Computer Science or Engineering
6-10 years of experience as a Technical writer in a product or services company
Org / Team Structure
As a member of the Technical Writing team, you would be assigned to a specific product team or
multiple product teams. You would be reporting directly to the respective Lead Technical Writer and in
a dotted line to the Manager Technical Writing team.
Thank you for your consideration to become Quick Heal Family Member
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Keyskills: Robohelp Technical Writing Technical Documentation Agile Methodology DITA Adobe framemaker XML Framemaker microsoft
Quick Heal Technologies Limited Over 25 Years of Quick Heal Security Quick Heal Technologies Ltd. (Formerly Known as Quick Heal Technologies Pvt. Ltd.) is one of the leading IT security solutions company. Each Quick Heal product is designed to simplify IT security management across the length an...