Sr. Resident Engineer - Service Provider @ Juniper Networks

• Provides network design leadership and assists in identifying and building solutions for the customer Network. Works with customer s planning & Ops team for design, design reviews and critical operational issues.
• Works internally with Juniper SE and Engineering team to relay & drive functionality requirements specific to customer environment.
• Works closely with resident engineers, customer and Juniper Technical Assistance Center to optimize network. Acts as a customer technical liaison for Juniper Networks support and development teams.
• Identifies, researches, and resolves technical problems of a diverse scope, where analysis of data requires evaluation of identifiable factors. Exercises good judgment in selecting methods and techniques for obtaining solutions.
• Assist to customer/partner for troubleshooting the network s design and architecture issues, analyzing network and device configurations.
• Testing product features and functionality to provide solution post implementation to meet design requirement.
• Providing deployment guidance to ensure that implementations are consistent with design specifications.
• Applying extensive industry experience to improve network performance and proactively analyze potential enhancements. Evaluating technical specifications for interoperability.
• Assists customer/Partner in the development and testing of new features and solutions.
• Networks with senior internal and external personnel in own area of expertise to expand knowledge base.
• Hold discussions on customer requirements and assist them on network problems, design needs and the workarounds/solutions that are being tried.
• On-field training to educate and help on customer s design and solution requirements, implementation and support personnel to configure and operate Juniper Networks products.
• Document network design requirement and update design document time to time.
• Validation of MOP s and assisting partner and customer during migration/implementation.
• Adhere to Juniper process and provide best practices to help customer optimize/design network with worldwide trend/solutions.
• Proactive alerts on security threats, compliances, bulletins & procedures.
• Ability to run audits and work on outcomes to streamline networks.

Job Requirements:

• Bachelor degree in engineering with 8+ of experience with relevant network troubleshooting experience. Proven experience in designing and managing large service Provider networks.
• Strong influencing skills, design, consultation, and presentation experience directly related to operational experience.
• Understand Service provider core & edge network, Troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the lab.
• Strong Junos skills and understanding of product architectures.
• Strong Service Provider background, large ENT/ISP network design & solution provider skills
• Excellent knowledge of TCP/IP fundamentals
• Strong on Routing protocols & MPLS knowledge e.g. ISIS, OSPF, BGP, RSVP, LDP, IPv6 & Routing Policies, 6VPE/PE
• Understanding on VPN technologies (e.g. L2VPN, L3VPN, VPLS)
• Layer 2 protocols and technologies such as POS and Ethernet
• Clocking & Synch technologies, PTP, Synchronous Ethernet
• Strong knowledge on Class of service, HQOS
• Preferred Certifications - JNCIE or CCIE
• Strong communication, presentation and interpersonal skills.
• Strong understanding of Juniper hardware platforms especially MX.
• Abilities to POC new solutions and then devise implementation plans.
• Knowledge of Python or other scripting languages.
• Understanding of virtualized environments will be plus

Other expectations and capabilities:

• Analyze Information - Gathers and analyses the most critical information needed to understand problems. Analyses problems and issues from different points of view, breaks down problems into manageable components and determines root causes.
• Demonstrate Professional Judgment - Applies accurate logic and common sense in coming to conclusions, recognizes the implications and risks of actions and decisions. Makes timely decisions on problems/issues requiring immediate attention and chooses courses of action that are uniform with policies, procedures, and rules.
• Understand Quantitative Data Demonstrates an understanding of the use and interpretation of key quantitative/financial measures. Uses quantitative information to draw accurate conclusions and guide actions.
• Address Customer Needs - Asks questions and seek feedback from customers to accurately identify customer requirements, expectations and needs. Addresses customer needs by involving the right people (resources) at the right time and periodical follow ups.
• Achieve Expected Results - Shows strong commitment to achieving meaningful results. Takes timely action to address important issues.
• Support Performance Improvement - Ensures that outputs, products and services are of high quality. Identifying and suggesting processes and practice improvement ideas through appropriate metrics and data.
• Build Relationships - Builds good rapport with people throughout the organization. Relates to others in an accepting, positive and respectful manner, regardless of their organizational level, personality, or background.
• Demonstrate Integrity - Sincere and acts in accordance with stated policies and practices and completes related training.
• Adapt and Learn - Demonstrates adaptability to changing needs, priorities or opportunities, recovers quickly from setbacks and willing to incorporate feedback.
• This is onsite engagement and resource need to operate from customer designated location ( Manesar NCR region)