They oversee a stores daily operations and ensure a seamless shopping experience for customers.
The role of the retail manager includes overseeing the day-to-day activities of retail stores, managing staff, optimizing store performance and implementing strategies to enhance customer satisfaction and drive sales. These professionals collaborate with store teams, analyze sales data, and implement measures to improve the overall shopping experience
Ensure customer needs are met, complaints are resolved and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas
customer service skills
the ability to work well with others
leadership skills
business management skills
excellent verbal communication skills
patience and the ability to remain calm in stressful situations
the ability to sell products and services

Keyskills: service management customer leadership business verbal communication services excellent sell