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Associate Customer Executive @ Tech Mahindra

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 Associate Customer Executive

Job Description

Tech Mahindra Hiring CSA for India's Largest Private Power Project (Voice Process- WFO)

 

Walk In Drive (Face to face interview)

Interview Address - Tech Mahindra Ltd, Sharda Centre, Kothrud, Pune. (Near null stop, Erandwane)

Interview Date 07/06/2023

Timing: 10.30am(Entry) to 3 pm

 

Mandatory: Fluent in English

 

Job Roles & Responsibilities:

1) Answer queries professionally to provide information about products and services, obtain details of complaints.

2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.

3) Follow up to ensure that appropriate actions were taken on customers' requests.

4) Refer unresolved customer grievances or special requests to designated departments for further investigation.

 

Designation: Associate - Customer Support

 

Qualification Required: Graduate / Post Graduate

Experience Required: 0 - 5 Years

Skills Required: Excellent Communication in English and basic computer knowledge

Salary in hand:- 14K  (Fresher) 16K (Experience)

 

Contact Person - (HR) Veronica M hidden_mobile

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Associate Customer Executive

Contact Details:

Company: Tech Mahindra
Location(s): Pune

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Keyskills:   customer care back office customer service telecalling bpo call center operations

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₹ 2.0 - 6 Lakh/Yr

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Tech Mahindra

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, d...