Tech Mahindra Hiring CSA for India's Largest Private Power Project (Voice Process- WFO)
Walk In Drive (Face to face interview)
Interview Address - Tech Mahindra Ltd, Sharda Centre, Kothrud, Pune. (Near null stop, Erandwane)
Interview Date 07/06/2023
Timing: 10.30am(Entry) to 3 pm
Mandatory: Fluent in English
Job Roles & Responsibilities:
1) Answer queries professionally to provide information about products and services, obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Follow up to ensure that appropriate actions were taken on customers' requests.
4) Refer unresolved customer grievances or special requests to designated departments for further investigation.
Designation: Associate - Customer Support
Qualification Required: Graduate / Post Graduate
Experience Required: 0 - 5 Years
Skills Required: Excellent Communication in English and basic computer knowledge
Salary in hand:- 14K (Fresher) 16K (Experience)
Contact Person - (HR) Veronica M hidden_mobile
Keyskills: customer care back office customer service telecalling bpo call center operations
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, d...