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Genesys Developer @ Gharondaa Advisors

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 Genesys Developer

Job Description

Shine Job Format                                                                            

"""Must Have: - Overall IT experience of 5+ years - Experience in Genesys framework and exposure on genesys reporting

 - Experience in Genesys SIP(Session initiation protocol) server development [at least one project executed to completion. Preferably voice]

 - Experience in Genesys IRD/ORS application development

 - Experience on Java/J2EE application development/deployment

 - Experience in developing javascript code

 - Experience deploying applications on jetty will be desirable

 - Experience in using GIT

 - Good communication skills

 - Good analytical skills and ability to research and present findings

 - Strong knowledge of Contact Center Environment, Genesys CTI, Voice, eServices, Inbound and Outbound voice flows, WFM, Genesys Sip debugging

 - Very good Communication skills, to be able to handle aggressive clients

 

  Good to Have: Strong Technical Experience with Genesys Multimedia Solutions

  Strong experience in Contact Center platform

  • Strong Technical Experience with Contact center applications and platform
  • Experience in designing and developing Genesys Multimedia solutions(Chat)
  • Experience in Contact center environment, applications
  • Strong business analysis, requirements, design and documentation skills
  • Ability to communicate both functional and technical concepts to the client and team mates
  • Ability to apply technology to solve business problems
  • Ability to work on all phases of complex work assignments
  • Understanding of technical architecture and strategies of Contact center system
  • Excellent interpersonal skills with ability to influence clients and management
  • Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options"""

 

  1. Job Title:              Genesys Developer                                                       

 

Experience:        5+ Years                                                              

Annual CTC:        Upto 22 LPA                                                      

Job Location:      Bhubaneswar, Gurgaon, Kochi                                                  

Mandatory Key skills:     Genesys 7.x and above, Unix, PL/SQL, Java/J2EE                                                              

Email ID for responses   hidden_email                                                               

Contact No. for responses           hidden_mobile                                                        

Shine User ID/Login ID to be used :         

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Testing
Functional Area: Not Applicable
Role/Responsibilies: Genesys Developer

Contact Details:

Company: Gharondaa Advisors
Location(s): Noida, Gurugram

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Keyskills:   java unix plsql

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Gharondaa Advisors

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