Customer Support Executive @ Talent Corner

Home > Customer Care ExecutiveCustomer Service (Domestic)

Customer Support Executive

Talent Corner
0 to 3 Yrs
Mumbai
3 years ago
Email to a friend
Report this job

Job Description

1. Resolve customer complaints and provide knowledgeable answers to customer queries.

2. Assist clients on offline and online orders, deal with orders in the back office and liaise with logistics

3. Follow-up on orders and liaise with customers, buyers, etc

4. Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry

5. Assist customers with after-sales service issues. Be a primary contact for customer inquiries about our products and brand.

6. Able to communicate concisely our company policies to client. Maintain and update regular client correspondence

7. Review purchase orders and shipments prior to dispatch. Coordinate and track the delivery logistic channels

8. Co-ordinate with Vendors to get required procurements and marketing collaterals on given TAT

9. Work with internal and external teams to ensure smooth and timely operations

10. Maintaining and analysing weekly/ monthly/ quarterly/ yearly customer database

11. Provide complete end-to-end resolution to customer issues

12. Engage with customers in a friendly and professional manner while actively listening to their concerns

13. Generate, edit, publish, and share daily content (original text, images, video, or HTML) that builds meaningful connections and encourages community members to act

14. Uploading, editing, scheduling and managing ecommerce website content, services & operations.

Employement Category:

Employement Type: Full time
Industry: Personal Care / Beauty
Role Category: Customer Care ExecutiveCustomer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Executive

Contact Details:

Company: Talent Corner
Location(s): Mumbai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: customer service customer relationship dealer management customer service operations customer support customer satisfaction customer care

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Specified

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Talent Corner

Customer Support Executive @ Talent Corner

Home > Customer Care ExecutiveCustomer Service (Domestic)