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Mega Walk-In Drive for Digital Ecommerce Tech @ Tech Mahindra

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 Mega Walk-In Drive for Digital Ecommerce Tech

Job Description

Dear Job Seekers ,

Greetings from Tech Mahindra !

We are looking for below Profiles for Bhubaneshwar Location.

Walk-In Time :- 9:30 AM to 2 PM (Sunday Closed) .

Walk-In Venue : - Tech Mahindra Plot No. S, 1, Maitre Vihar Rd, Rail Vihar, Chandrasekhar, Bhubaneswar, Odisha 751023 - Land Mark - Behind Fortune Tower.

 Salary : - INR 10,500/-  to 14,500/- as per the experience 

 

JOB Location Bhubaneshwar Only 

Excellent Communication Skills in English and Willingness to work for 24/7 working environment is a must, which involves Night Shift. 

Walk-In Interview directly at the venue for the Face to face Interview Only (No Virtual Interview ). 

Please ping your update resume for the Interview appointment @ WhatsApp # hidden_mobile 

Responsibilities 

  • You need to handle E - Commerce Tech Support & Customers' Technical Query and also need to Troubleshoot their Tech & non Tech Issues on call as well as on line .
  • He/She must show the willingness to learn new things every time and then.
  • Must discuss every matter with its supervisor or team leader to get any issue sorted Giving a resolution to the customers or clients should be the whole and sole responsibility. Trouble-shooting & Customer support to premium clients over the phone (inbound)
  • Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
  • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers. Required Skills
  • Excellent Oral Communication Skills in English.
  • Knowledge on Computers word & Excel .
  • Candidate should have Knowledge of OS .
  • Willingness to work for 24/7 working environment is a must, which involves (Mandate Night Shift ) Eligibility Criteria
  • Age : - 18 - 35 Years
  • Local Candidate can apply (Candidates from Bhubaneshwar OR can relocate & stay in Bhubaneshwar)
  • This is an OFFICIAL JOB Not a WFH
  • At time of Walk-In candidates should have all the education documents / Aadhar card/ Pan card / 2nd Dose of COVID Certificate. 

JOB Profile Education Qualification & Experience Required: 

E Commerce Customer Support :- BA / BCOM / BBA / BSC / BSC IT / BBM / BCA / BSC Agri / BHM MA / MCOM // MSC // Mass Communication MBA / PGDMOR - All & any PG's are also eligible Experience :- Any BPO Experienced candidate can apply. 

JOB Profile Education Qualification & Experience: 

E Commerce Technical Support :-  BTech / BE /MCA / MTech / MSC IT / MBA-HR only MHM / Mass Communication Experience :- Any Voice Help Desk /Or any International BPO Experienced candidate can apply.  

Shift timing - any 9 hours in 24 hours, rotational shift including Night Shift & 1 Week-off rotational.

 

Please ping your update resume for the Interview appointment @ WhatsApp # hidden_mobile

 

HR Recruitment Team Mob :- hidden_mobile

 

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / HelpdeskCustomer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Mega Walk-In Drive for Digital Ecommerce Tech

Contact Details:

Company: Tech Mahindra
Location(s): Bhubaneswar

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Tech Mahindra

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, d...