Social Media Account Manager
- Oktobuzz Digital
- 3 to 7 Yrs
- Mumbai
- 3 years ago
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Job Description
Social Media Account Manager-Client Servicing
Applicants with 3+ years (agency experience only)
Location: Andheri (E)
Responsibilities:
Client co-ordination:
- Managing new and existing client accounts.
- Responsible for making new pitches and strategies for potential new clients. Address client queries effectively and in a timely manner
- Build and maintain relationships with clients often through regular face to face contact and meetings. Build strong, long-term client relationships and be a first point of contact for client questions and requests.
Internal team co-ordination:
- Coordinate with other departments in the organisation in order to facilitate client requests. Understanding the clients business and requirements and briefing the same to the internal team
- Get creative, engaging and professional visuals that reflect client and their brand (Customize social media pages (ex. Facebook, Twitter, Google+, YouTube), develop supporting offline collateral, create original content, etc) from the creative team.
Strategy:
- Work with clients to create a digital media strategy that collaborates with marketing, PR and advertising campaigns, research top influencers, competitors, and trends in clients industries.
Performance Reporting:
- Analyze and report social media actions on a monthly basis for successes and new opportunities.
- Monitoring budgets, spends and revenue and explaining cost factors to clients are also part of the profile.
- Manage the team and mentor them as and when necessary.
- Generate accurate and timely reports on the status of all accounts
- Follow up with the clients for timely payments.
- Continue to refine and define our social marketing process.
Knowledge:
- Identify new clients and potential business opportunities as well as upselling products and services.
- Keeping a track & being updated about latest trends in Digital industry and being proactive in updating it to the internal team and executing the same for clients.
Work Experience Requirements: 3+ years in Team management, strategy and planning.
Please share your updated resume at or connect us at hidden_mobile
Employement Category:
Employement Type: Full timeIndustry: Advertising / MR / PR / Events Role Category: Content DevelopmentMedia Planning / Buying Functional Area: Not ApplicableRole/Responsibilies: Social Media Account ManagerContact Details:
Company: Oktobuzz DigitalLocation(s): Mumbai
Keyskills: key account development agency management client relationship management social media consulting account management
Oktobuzz Digital
About the Company:OktoBuzz is a Mumbai based Digital Marketing Agency working with premier clients like AmazonSingapore, CNBC TV-18, CNN News18, Hamleys India, Author Amish Tripathi, Author Chetan Bhagat,Amazon India, Citibank, Forbes India, GOQii, Satya Paul, Dr Batra’s, Al...
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