urgent Hiring for International Chat Process
- Intouch
- 0 to 3 Yrs
- Hyderabad
- 3 years ago
- Email to a friend
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Job Description
Greetings from Intouch CX!
We are hiring for International Chat Process only for immediate joiner( Customer support) "Work from Office"
Roles & Responsibilities:
1: Support through Chat.
2: Respond to customer complaints in a professional manner.
3: Attempt to resolve complaints successfully in accordance with established guidelines.
4: Ability to build rapport with the customer.
5: Ability to overcome objections and ask for the business.
6: Actively listen to the customer, and show empathy and patience
7: Learn and retain a thorough working knowledge of all existing and new processes and procedures
Key Skills:
1: Preferred candidates with understanding on eCommerce websites.
2: Knowledge of mobile / computing products.
3: Should possess effective written communication skills and comprehension skills.
4: Excellent Typing Speed: (At least 30 wpm).
5: Excellent interpersonal, intrapersonal skills, team player.
6: Ability to organize and follow up multiple tasks/details with accuracy and timeliness
7: Ability to operate a phone system, personal computer
8: Ability to adhere to all organizational policies and procedures
Eligibility Criteria:
1: Undergraduate & above (No backlogs & Not pursuing any regular studies).
2: Minimum understanding of Customer Service.
3: Immediate joiners are preferred.
4: Willing to work in Night Shifts/ Late Night Shifts.
5: Willing to work from office
6: Two Ways cab provided.
Work Location: Hyderabad
Walk-in Location: Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Andhra Pradesh, India
Interested Candidates can call or WhatsApp the below number:
HR: Rohit Mathew Abraham
Contact no: 7032715***
Email: ro****************m@24********h.com
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center Role Category: Customer Service (International) Functional Area: Not ApplicableRole/Responsibilies: urgent Hiring for International Chat ProcessContact Details:
Company: IntouchLocation(s): Hyderabad
Keyskills: chat process customer service bpo
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Intouch
IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most in...
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