Mega Walk-in Drive for International Chat
- Intouch
- 0 to 3 Yrs
- Hyderabad
- 3 years ago
- Email to a friend
- Report this job
Job Description
Greetings from Intouch CX!
We are hiring for International Chat Process only for immediate joiner( Customer support)
Candidates can walk in on 22nd May (10:00 AM - 3:00 PM)
Walk-in Location: Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Telangana, India
Roles & Responsibilities:
- Support through Chat.
- Respond to customer complaints in a professional manner.
- Attempt to resolve complaints successfully in accordance with established guidelines.
- Ability to build rapport with the customer.
- Ability to overcome objections and ask for the business.
- Actively listen to the customer, and show empathy and patience
- Learn and retain a thorough working knowledge of all existing and new processes and procedures
Key Skills:
- Preferred candidates with understanding on eCommerce websites.
- Knowledge of mobile / computing products.
- Should possess effective written communication skills and comprehension skills.
- Excellent Typing Speed: (At least 30 wpm).
- Excellent interpersonal, intrapersonal skills, team player.
- Ability to organize and follow up multiple tasks/details with accuracy and timeliness
- Ability to operate a phone system, personal computer
- Ability to adhere to all organizational policies and procedures
Eligibility Criteria:
- Undergraduate & above (No backlogs & Not pursuing any regular studies).
- Minimum understanding of Customer Service.
- Immediate joiners are preferred.
- Willing to work in Night Shifts/ Late Night Shifts.
- Willing to work from office
Work Location: Hyderabad
Walk-in Location: Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Andhra Pradesh, India
Interested Candidates can call the below number:
Rohit Mathew Abraham
7032715***
ro****************m@24********h.com
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center Role Category: Customer Service (International)Customer Service (Domestic) Functional Area: Not ApplicableRole/Responsibilies: Mega Walk-in Drive for International ChatContact Details:
Company: IntouchLocation(s): Hyderabad
Keyskills: international bpo customer support customer service
Intouch
IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most in...
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