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International Chat Support Executive @ Intouch

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 International Chat Support Executive

Job Description

Roles & Responsibilities:
- Support through Chat
- Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines
- Previous customer support experience
- Ability to build rapport with the customer
- Ability to overcome objections and ask for the business

Key Skills:
- Preferred candidates with understanding on eCommerce websites
- Knowledge of CSAT & DSAT
- Should possess effective written communication skills and comprehension skills
- Excellent Typing Speed: (At least 30 wpm)
- Excellent interpersonal, intrapersonal skills, team player


Eligibility Criteria:
- Undergraduate & above (No backlogs & Not pursuing any regular studies)
- Minimum 6 months work experience into Customer Service
- Immediate joiners are preferred
- Willing to work in Night Shifts/ Late Night Shifts

If interested please reach out to
Contact Person: Aseema
Contact Number: 7013439***
Email: as************1@in******x.com
Timings: 11 AM 6 PM

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: International Chat Support Executive

Contact Details:

Company: 24-7 Intouch India
Location(s): Hyderabad

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Keyskills:   sales support chat process customer support

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Intouch

Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Andhra Pradesh, India