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Hiring for the CS Service @ Manish Enterprises

Home > Customer Service (Domestic)Customer Service (Inter

 Hiring for the CS Service

Job Description

Customer Service
Roles And Responsibilities:

Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team

Employement Category:

Employement Type: Full time
Industry: Manufacturing
Role Category: Customer Service (Domestic)Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Hiring for the CS Service

Contact Details:

Company: Manish Enterprises
Location(s): Kolkata

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Keyskills:   customer service customer service operations product knowledge customer support

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₹ 2.5 - 4.0 Lakh/Yr

Manish Enterprises

Manish Enterprises.