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Shift Manager @ Enabler recruitment

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 Shift Manager

Job Description

Required Shift Manager for a reputed QSR 

Salary range : 2.7 LPA to 3.4 LPA

Experience :1-4 years into QSR/ Hotel (Restaurant) into shift handling/ Fresher with Hotel Management degree and good Operations knowledge can apply.

Education: Minimum HSC pass ( with 1-4 years into shift handling) or Minimum Hotel Management Degree for Fresher.

Location : Pune , Mumbai & Ahmedabad

Job Role 

  • Role models expected behavior and coaches team on hospitality standards
  • Executes processes that ensure the restaurant meets safety and sanitation standards
  • Executes processes that ensure inside and outside cleanliness standards are met
  • Ensures self and team handles all Guest concerns utilizing LEADS with a sense of urgency
  • Responds to all Guest feedback with action plans to address opportunities
  • Ensures all shifts are appropriately staffed to achieve service with speed goals
  • Empowers the team to satisfy Guest needs and resolve concerns
  • Removes barriers to delivering Hospitality behaviors
  • Communicates Guest feedback to the team and involve in action plans to resolve issues Treats all team members fairly and with respect
  • Ensures no team members is placed in position until all training is complete
  • Provides regular communication to team including goals and results
  • Source, trains, retains, and develops team members that improve the Guest experience
  • Executes team service through effective scheduling, cross training, and deployment
  • Executes development plans for talented team members to grow their career

 

Employement Category:

Employement Type: Full time
Industry: Hotel / Restaurant
Role Category: General / Operations Management
Functional Area: Not Applicable
Role/Responsibilies: Shift Manager

Contact Details:

Company: Enabler recruitment
Location(s): Pune

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Keyskills:   shift management hospitality team handling

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Enabler recruitment

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