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Fresher - Customer Care / E commerce / Salary @ White Horse Manpower

Home > Customer Service (International)

 Fresher - Customer Care / E commerce / Salary

Job Description

DIRECT WALK-IN


Interview will be only 2 easy rounds of interview

Roles and Responsibilities :

  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with team members.
  • Inform customers about new features and functionalities
  • Gather customer feedback and share with our Product, Sales and Marketing teams
  • Assist in training junior Customer Support Representatives.

White Horse Manpower Consultancy P Ltd. #12 Office156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, (Exit of Commercial Street) Bangalore 560051. Ph: +91 hidden_mobile , hidden_mobile whitehorsemanpower .in, hidden_email us on t witter, Face Book && Youtube Free Recruitment no charges

Employement Category:

Employement Type: Freshers
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Fresher - Customer Care / E commerce / Salary

Contact Details:

Company: White Horse Manpower
Location(s): Hyderabad

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Keyskills:   international bpo customer service inbound process

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White Horse Manpower

White Horse Manpower Consultancy Private Limited Recruitment Company with more than 15 Plus International BPOs in the consultancy giving SPOT OFFER Letters Walkin with 2-3 Resumes from Monday 2 Saturday 10am to 6pm call Niki 9886747291,9342431048,9886188040 Free Recruitment no charges Niki ...