Teleperformance is hiring for RTA or WFM Executive.
Position: RTA Executive
Salary : Up to 5 LPA
Location : Malad (Work form Office)
Shift : 24/7 Shift 2 rotational weekly off
Efficient administrative skills, accurate and meticulous in approach to work.
* MS excel and Nice IEX tool knowledge is must.
* Strong analytical and problem solving skills.
* Quick decision maker
* Digital Mindset- comfortable using technology to support activity and competent in all
Microsoft office
* Time Management: must be able to multi-task, be detail oriented and demonstrate strong
organizational skills
* Ability to comprehend emails from other employees and action work accordingly
* Good command over MS Office specifically MS Excel
* Manage accurate entry of information on client application
* Read, understand and process instructions / activities sent through email in English
* knowledge of BPO Work Force Management activities such Real Time Management,
Scheduling, Roster Preparation, Shrinkage Management & Reporting
* Able to think outside the box and search for cost effective solutions.
* Strong skills in MS Excel, Access, PowerPoint & Dashboard.
More Info call/WhatsApp on : hidden_mobile
Regards,
Ismail Shaikh
