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Tech Support / It Help Desk In Mnc Pune @ The Personal

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 Tech Support / It Help Desk In Mnc Pune

Job Description

Greetings from PERSONAL NETWORK!!!

Contact RAJ @ hidden_mobile

              Anu @ hidden_mobile

MNC SALARY UPTO 5.5LAKHS !!

Positions:-

TECHNICAL SUPPORT - INT. VOICE

    • IT HELP DESK 
    • SERVICE DESK 
    • CUSTOMER SUPPORT 

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Responsibilities :

  • Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email.
  • Activities include recognition, research, isolation, resolution, and follow-up steps.
  • Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
  • Shift: US Rotational shift.

Profile :

  • Qualification: Graduate with minimum 6 months experience in a technical support role -basic MS troubleshooting.
  • Basic computer knowledge.
  • Basic TS on networking.
  • Basic technical skills for troubleshooting on issues related to computers.


Requirements

  • Minimum 6 Months of experience upto 8 years
  • Shift : US Rotational shift.
  • Basic Technical skills.
  • Qualification : Any Graduate
  • Location  : PUNE
  • Remuneration : 2L to 5.5L

Contact RAJ @ hidden_mobile

             Anu @ hidden_mobile

EMAIL : hidden_email

"Personal Network - Networking for a better future"

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Tech Support / It Help Desk In Mnc Pune

Contact Details:

Company: Personal Network
Location(s): Pune

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Keyskills:   remote desktop it support technical support tsr service desk it helpdesk hardware networking hardware troubleshooting technical voice process sevice management

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₹ 40 - 48 Lakh/Yr

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The Personal

Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...