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Customer Service Executive @ Jobroots Consultancy

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 Customer Service Executive

Job Description

Hello Candidates,

!!We are Hiring!!

Job Location - Andheri(WORK FROM OFFICE)
Job title: Business Development Executive
Reporting to: Manager
Salary: 20,000/- to 30,000/-
Is it revenue target oriented  - Yes

Purpose of the position

  • Business Development Executive is responsible for fully driving and leading all business development activities for the business.
  • Manage and maintain all client relationships, including complaints/grievances, if any.
  • Own and drive the overall sales strategy and targets aligned with the company's business plan and annual budget.

Responsibilities and duties:

  • develops the sales and marketing strategy and plans, policies and processes for the department and ensures their effective implementation.
  • Identify selling possibilities and evaluate customer needs
  • You will be responsible for achieving your weekly, monthly, quarterly, and yearly sales targets
  • Actively seek out new sales opportunities through cold calling, networking, and social media
  • Set up meetings with potential clients on daily basis for sales and revenue generation
  • Prepare and deliver appropriate presentations on products and services
  • Negotiate/close deals and handle complaints or objections
  • Aligns sales targets with the strategic business plan and annual budget.
  • Responsible for implementing strategic initiatives related to the specialty area to support achieving strategic goals and objectives, and measures and reports on KPIs (incl. achievement of sales targets).
  • Networks with and develop strong working relationships with existing and potential client base.
  • Supports various client relationship-building events/meetings.
  • Negotiates variations in price, delivery, and specifications with customers and communicates those internally to the functions.
  • Ensures proposal submission according to client specifications and industry standards.
  • Confers with clients to coordinate logistics and delivery timelines and to resolve complaints or eliminate delays.
  • Answers/ reroutes all client queries gathers market and client information, researches and analyses sales options.

 Mandatory:

  • Minimum of a bachelor's degree or Diploma in Engineering
  • Proven experience as a Sales Executive or relevant role
  • Proficiency in English, + Speaking Languages: Hindi, Kannada / Tamil
  • Excellent knowledge of MS Office and computers
  • Hands-on experience with CRM software is a plus
  • Fast learner with and passion for sales
  • Self-motivated with a results-driven approach
  • Willing to work on targets
  • Minimum 1 - 2 years of experience in a Sales/Commercial role.
  • Strong commercial acumen.
  • Excellent analytical and organizational skills.
  • Extremely high level of accuracy and attention to detail.
  • Strong interpersonal skills include leadership, communication, persuasion, motivation, loyalty, and openness.
  • Ready to travel to any location.

Thanks

Jobroots Consultancy And Recruiter
Email id: co****t@jo*****s.co.in
Call/Whatsapp: hidden_mobile
Website: www.jobroots.co.in

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Client Server
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Executive

Contact Details:

Company: Jobroots Consultancy
Location(s): Mumbai

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Keyskills:   cold calling sales b2b sales business development client relationship management

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₹ 2.0 - 5 Lakh/Yr

Jobroots Consultancy

Amal Infosystems Private Limited