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Customer Service Executive @ R S Consultancy Hiring

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 Customer Service Executive

Job Description

  • Update the company database by inputting information from each call and keeping every customer field current
  • Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
  • Work on special short-term projects to offer customized support for new products or products at end-of-life
  • Monitor the customer satisfaction levels and develop methods for increasing them
  • Assist in creating ways for delivering excellent customer service to irate or problematic customers

 

  • Diploma required (College degree preferred)
  • 2+ years experience in a customer service role
  • Proficiency with MS Office
  • Ability to work well in a team environment
  • Strong sense of professionalism and discretion required
 

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Executive

Contact Details:

Company: R S Consultancy
Location(s): Mumbai

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Keyskills:   inbound customer service telecalling customer support outbound calling

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₹ 2.0 - 5 Lakh/Yr

R S Consultancy Hiring

We are leading placement consultants for various BPO's in Thane , Navi Mumbai, Mumbai Â