Team Leader @ Provance Business

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Team Leader

Provance Business
2 to 6 Yrs
Noida, Gurugram
3 years ago
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Job Description

We are looking for a dashing candidate who will join our organization immediately.

Roles & Responsibilities:

Monitor team's performance to ensure daily goals are met.
Keep mailroom colleagues on track and goal focused.
Ensure that all team members are focused on the correct assignments.
Address customer concerns on the spot and root-cause process issues.
Coach team members to improve performance.
Assess colleague performance and monitor process effectiveness.
Data integrity and chain of custody.
Risk aversion.
Assist in, or lead, special projects as requested by management.
Submit and implement continuous improvement concepts.

Candidate should have typing speed of 40 word per minutes.

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PREFRE-LOGISTIC VOICE PROCESS (BPO)

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Team Leader

Contact Details:

Company: Provance Business
Location(s): Noida, Gurugram

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Keyskills: inbound tellecalling team leading team management inbound voice process team handling

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₹ 6 - 14 Lakh/Yr

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Provance Business

Provance Business Consulting Pvt. Ltd. is a Professional Managed Company offering Recruitment Services and Corporate Trainings to various industries. Provance Business Consulting is young professional and rapidly growing organisation based in Bangalore and Mumbai that aims at empowering the various ...

Team Leader @ Provance Business

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Team Leader

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