Customer Support Representative (International) @ Swastik Stepstone

Job Description

Hiring For International Voice Process

 

Profile - Associate / Senior Associate ( Customer Support )

Requirement - Good Communication Skills, Required bangalore only

Exp required - 0-5 years

 Age Criteria - 18 -35years

Shifts - Rotational

Location - Whitefield / Electronic city

 

Responsibilities and Duties

 

The Primary Responsibilities of a customer Service specialist would be:

Handling escalations and complex queries.

Manage incoming and outgoing calls.

Answer calls professionally to provide information about products and services , take / cancel orders, or obtain details of complaints.

Identify and assess customers needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

 

Key skills required:

Proven Customer Support experience or experience as a client service representative

Excellent communications skills

Ability to listen and active problem solving skills

Good interpersonal skills

Ability to handle pressure

Ability to multi-task , prioritize , and manage time effectively

 

Job Type: full-time

 

Education:

Higher Secondary (12th Pass) / Any Graduates

Language:

English Fluently (Required) 

Salary Packages:

Only Experience

Experience - 44 k

Benefits with us - Unlimited Incentives

 

Interview Round:

 HR

 

 Versant 

Ops Round

 

NOTE: - Please Call or whatsapp on Sonu @ hidden_mobile

Email: hidden_email

and Schedule your Direct Walk - in Company!!

!!!Thanks & Regards SONU

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Representative (International)

Contact Details:

Company: Swastik Stepstone
Location(s): Bengaluru

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Keyskills:   international call center customer service us shift voice process us process customer care inside sales international bpo graduates experience