It Support Analyst
- Lookout Retail Llp
- 3 to 8 Yrs
- Multi-City, India
- 3 years ago
- Email to a friend
- Report this job
Job Description
Hi,
Greetings from Katalyst Consulting Services
Immediate Opening for the role IT Support Analyst for Pan India Location.
Please find the details below.
Yrs of Exp: 4 - 10
Location: Pan India
Job description
Roles and Responsibilities
Functional Consulting
- As part of the consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment
- You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs
- You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements.
- You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives
- You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers.
Project Management
- Responsible for providing high quality solution designs, configuration, testing, implementations, customer support, troubleshooting, and other overall sustaining support activities.
- Able to understand the business requirement and convert it into Technical and functional documents
- Strong communication and management skills
- Experience with the domain: Sales & Marketing, Customer Service,
- Holding end to end implementation projects experience.
Customer Success
- Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analysing, and structuring relevant data
- Awareness of latest technologies and trends
- Logical thinking and problem-solving skills along with an ability to collaborate
- Ability to assess the current processes, identify improvement areas and suggest the technology solutions
One or two industry domain knowledge (FMCG, Supply Chain Management)
If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Training provided
International Projects
Project Management Experience would get preference
Desired experience in following software
Sales Force
Microsoft Dynamics
Microsoft Dynamics 365
Vtiger
Sugar CRM
Educational Requirements
BSc, MCA, MSc, MTech, ME, Bachelor of Technology, Bachelor of Engineering, BCA
Employement Category:
Employement Type: Full timeIndustry: IT - Software Role Category: Site Engineering / Project ManagementERP / CRM Functional Area: Not ApplicableRole/Responsibilies: It Support AnalystContact Details:
Company: Lookout Retail LlpLocation(s): Multi-City, India
Keyskills: vtiger dynamics crm salesforce crm
Lookout Retail Llp
A vibrant and energetic environment. A work space which is guided by creativity and innovation. You would be collaborating and bonding with other team members to develop solutions for our customers. You work ethics, dedication and professionalism would help the organization build a strong company cu...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in