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Email Support Executive @ Tech Mahindra

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 Email Support Executive

Job Description

Greetings from Tech Mahindra!!! We are glad to inform you that Tech Mahindra is hiring for Customer Service Associate for Email Process at Viman Nagar Pune.

 

Designation - Customer Support Associate

 

Roles & Responsibility

 

  • Handling customer queries on E mails & calls.
  • Have experience of voice/ emails/ chats.
  • Identify and assess customer needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.

 

Key skills required:

 

  • Good English communications skills
  • Ability to listen and active problem solving skills.
  • Good interpersonal skills
  • Good in Customer service.

 

Required Candidate profile:

 

Education: Any Undergraduate/Graduation with Certificate

Experience: Min 6 months of Customer Service

Languages: English & Hindi

Age: 18-35 years

 

Office Address:

 

Tech Mahindra,

2nd floor, Delta 1 building

Giga Space IT Park

Viman Nagar, Pune

Time: 10 am to 3 pm

 

Contact us:

HR Person: Nilesh hidden_mobile (Call/WhatsApp)

Time 10 am to 7 pm

E mail: hidden_email

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Email Support Executive

Contact Details:

Company: Tech Mahindra
Location(s): Pune

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Keyskills:   web chat customer service relationship building customer retention negotiation skills customer relationship intrapersonal skills communication skills problem solving email support

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Tech Mahindra

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, d...