Hiring For International BPO | Freshers &
- Intouch
- 0 to 4 Yrs
- Hyderabad
- 3 years ago
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Job Description
: (Immediate Joiners)
About the Job:
Are you a customer service professional with an interest in technology If so, this could be the role for you! We are looking for a self-motivated individual with excellent technical background. Our Technical Support Associates will provide Multi-level assistance by diagnosing and troubleshooting issues from our Clients with the goal of providing the best solution. Job Responsibilities:
- Troubleshoot customers issues via Chat, remote access, and diagnostics.
- Collaborate with customers and advise about technical issues. Answer questions regarding issues, and make recommendations.
- Troubleshoot network and connection issues.
- Manage customer expectations regarding estimated response times.
- Go the extra mile to engage with customers, solving their issues and ensuring satisfaction.
Candidate Profile:
- A minimum of 1 year of experience of Technical Support with international Clients
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
- The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
- Excellent Communication Skills, Problem Solving and Customer Service Skills
- Strong analytical & Interpersonal skills
Preferred Skills/Abilities/Exposure:
- Graduate/Post Graduate
- Should possess effective and excellent communication skills (Verbal & Written)
- Willing to work in Night Shifts (24/7)
- 100% Work from Office
Perk and Benefits:
- PF and ESI / Health Insurance
- 2 way transportation both pick up & drop
- Incentive plans based on performance
- 5 working days with 2 week offs
Intrested Candidates Candidates Can Share There Resumes Or Contact -
Name - Khatija Begum
Email Id - kh**********m@24********h.com
Phone Number - 9394887***
Employement Category:
Employement Type: FreshersIndustry: BPO / Call Center Role Category: Customer Service (International)Customer Care Executive Functional Area: Not ApplicableRole/Responsibilies: Hiring For International BPO | Freshers &Contact Details:
Company: IntouchLocation(s): Hyderabad
Keyskills: customer care customer service international call center sales
Intouch
IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most in...
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