In general the staff can be placed into three different categories: administration, guest services and support staff. Administration positions range from managers to secretaries. Guest services are the staff that care for the guests directly e.g. maids, waiter/waitress and cooks.
This is the most senior of all hotel management positions. From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations.
A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services.

Keyskills: maintenance supervisor room attendant hotel receptionist sales marketing manager housekeeper spa manager assistant hotel manager procurement specialist night auditor hotel manager