Customer Support Representative @ E Q consultants

Home > Customer Service (Domestic)

Customer Support Representative

E Q consultants
5 to 10 Yrs
Bengaluru
3 years ago
Email to a friend
Report this job

Job Description

Voice/Non Voice - Customer Care Executive Officer

Location - Bangalore

Qualification - Graduate or Undergraduate can apply

Experience - Minimum 0 to 10 Years

Shifts - Rotational shifts and 5 Days Working with Rotational 2 weekly off.

Transport - Free transportation with door-to-door pickup and drop.

Interview rounds - Two rounds

Skills - Excellent Verbal and written communication skills, Basic Computer & Technical skills.

Roles and Responsibilities:

Rendering services to customers and ensuring satisfactory

Should take care of AHT, Quality, CSAT, and CS-related metrics Resolve customer inquiries and supervise escalated issues,

providing efficient and effective customer service to the clients Identifying opportunities to offer value-added services Resolving complex problems based on best practice/precedence, escalating when needed Demonstrating analytical skills and mathematical knowledge

First-time resolution should be provided for all customer queries Displaying complete onus to customers queries/problems Delivering service with requisite courtesy and accuracy Individual Contributor.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Representative

Contact Details:

Company: E Q consultants Hiring
Location(s): Bengaluru

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: customer service operations non voice voice support non voice process customer service systems voice process

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ 3.0 - 7 Lakh/Yr

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Domestic Voice Customer Service Executive

Personal Network.

60 Positions

Bengaluru

2 days ago

₹ 0 to 1 Yr

Cusotmer Support Executive

Azsquare Business

99 Positions

Hyderabad

2 days ago

₹ 0 Yr

Customer Support Representative

Subhadra Consultancy

42 Positions

Noida, Gurugram

3 days ago

₹ 0 to 3 Yr

Customer Support

Rebootxp Techpro

20 Positions

Delhi, NCR

4 days ago

₹ 0 to 1 Yr

E Q consultants

\r\nHeadquartered in India - Our Client is a thought leader in promoting Global Travel Products in the Indian market & MENA (Middle-East &North Africa) region.While the core strength of Client is offering cutting edge Sales solutions, it also provides quality services in Marketing, Media and...

Customer Support Representative @ E Q consultants

Home > Customer Service (Domestic)