Air hostesses, commonly called flight attendants or stewardesses, tend to passengers on a flight. They review safety practices before the flight, bring passengers requested items such as pillows or earpieces, serve food and drinks, and ensure that passengers are comfortable throughout the flight. Air hostesses also conduct safety checks at various times during a flight, instruct passengers during a planes descent, and assist in the deplaning process after landing.
Air hostesses are employed by all major airline companies. According to the most recent statistics from the Bureau of Labor Statistics (BLS), a 10% employment growth rate in this field is expected between 2016-2026. The use of larger planes, with a greater number of passengers on board each flight, is believed to play a major role in this projected employment growth.
Air hostesses are generally assigned several tasks that must be completed for each flight. We have examined several job listings and found the following to be among the most commonly mentioned for this occupation:
Attend to Passenger Comfort and Safety
The main duty of an air hostess is to ensure the comfort and safety of a planes passengers. Air hostesses review emergency and safety procedures prior to take-off, which includes demonstrating the use of any equipment. They also fill passenger requests, serve food and beverages, and tend to sick passengers, if needed.
Assist Passengers in Deplaning
It is up to air hostesses to instruct and assist passengers throughout the descent and deplaning process. They ensure that passengers are safely in their seats as the plane descends and that all garbage and loose objects have been removed and secured. Once the plane has landed, air hostesses assist passengers in removing all carry-on luggage and direct them to the exits to depart the plane.
Conduct Pre- and Post-Flight Checks
Air hostesses typically complete a pre-flight check that includes testing and ensuring that all safety equipment is in working condition. Following the deplaning process, air hostesses conduct a post-flight check to make sure all passenger items have been removed and seats and trays are placed in proper positions. They might do some light cleaning of an airplanes interior as part of their post-flight duties.
Great air hostesses are interested in world travel, very good at customer care, highly sociable, and able to carry out a variety of tasks under time pressure. They should also be detail-oriented, organized, and possess the ability to work in a team environment. Air hostesses should be able to and react to crises and stressful situations in a calm and reassuring manner. Finally, air hostesses should be in good physical condition and be able to sit and stand for long periods of time. In addition to these abilities, air hostesses should display the following skills and capabilities:
Air hostesses must draw on required knowledge and the use of some equipment in order to complete all job tasks. If you wish to become an air hostess, you must have an understanding of the following:
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