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Telecalling Officer @ JS Engineers

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 Telecalling Officer

Job Description

Responsibilities:

  • Manage given amount of data and make outbound calls in a timely manner
  • Educate and provide prospects and information about the various trainings and certifications provided by the Company.
  • Identify candidates needs, clarify information, research every issue and provide solutions and/or alternatives
  • handle and systematically arrange given Data resourcefully .Seize opportunities to up sell products when they arise
  • Build sustainable relationships and engage potential candidates by taking dedicated concern.Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend in house Training / seminars to improve knowledge and performance level
  • Frequently discuss with manager/team to discuss qualitative and quantitative targets

Requirements:

  • Previous experience in a telesales & customer support role
  • Strong phone and verbal communication skills along with active listening in English & Tamil.
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Any graduation will be accepted.

Incentives will be given based on performance.

Employement Category:

Employement Type: Full time
Industry: Education / Training
Role Category: Testing
Functional Area: Not Applicable
Role/Responsibilies: Telecalling Officer

Contact Details:

Company: JS Engineers
Location(s): Chennai

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JS Engineers

An exceptional company in the manufacturing testisting domain that performs distinctive Quality analysis for all major governmental and private sector .we have an in house training center that functions as a hub for NDT CERTIFICATION of various methods.