Desired Candidate Profile
Job Description:
1.Supervise the day-to-day task assignments and performance for all
management and associates.
2. Manage all matters relating to employees.
3. Ensure the planning and execution of established safety, security, quality, and company operations policies, procedures and practices.
4. Analyze results and trends and prepares action plans to leverage the company
strengths and address areas of opportunity. Ensure the execution of all actionplans.
5. Plan and prepare work schedules and coordinate daily assignments and
activities of associates to meet the needs of the business.
6.Ensure future growth by executing a defined strategy to deliver the long range
plan.
Minimum Qualification:
1.Graduate from a college or University in Bachelors Degree in Management public administration or business, and at least 4 years of experience in the same. And 2 years of which must have been in managerial capacity, or any equivalent combination of education and experience.
Skills/Qualifications:
1. Performance Management, Giving Feedback, Project Management, Coaching,
Foster Teamwork, Supervision, Staffing, Business Knowledge, Technical
Leadership, Technical Management, Vision.
2. Ability to multi-task
Education :
Bachelors degree in business or related discipline preferred.
Competencies:
Models Positive Impact, Drives Process Excellence, Coaches and
Develops Others, Holds People to High Standards, Understands People, Partners
and Collaborates.
Eligibility :
1.Availability to work all shifts, weekends, and holidays, based on business needs.
2.Should have experience of more than 12 years in managerial position in international Bpo.
3.Should be flexible to work in rotational shifts. Objective and Responsibilities
Coordinate all employee training programs in cooperation with department
heads to ensure employee growth and development
Make arrangements for and assist in planning meetings for the cooperatives.
Prepare and distribute cooperative communications.
Supervise the accurate completion of daily sales reports and all necessary
administrative reports.
Supervise the accounting for cash delivery.
Monitor the timely processing of all month-end reports. BENEFITS:
1.Transport facility provided.
2.Complimentary lunch/ dinner
Salary : Best in the industry
Contact Details:
Keyskills:
Operations
General Management
Project Management
Process Excellence
Technical Leadership
Execution
Strategy
International BPO
Technical Management
Performance Management
General Manager