Careers| Current Openings Job Description Program Manager (Openings In Mumbai, Bangalore, Mississauga) Position Overview
This position will be responsible for leading Savancys global, multi- location, integrated programs. The program manager will be responsible for on- time, on- budget, on- specs delivery of multiple, independent projects, and leading a delivery team including project managers and account managers. The program manager will also be responsible for setting up high- quality services, exceeding client expectations, and driving revenue growth through repeat business.
Duties and Responsibilities
The role includes:
Building a comprehensive Integrated Program Plan from multiple independent project plans
Planning program execution, scheduling, resourcing, and managing project risks, quality, communication, and budget
Identifying connections and dependencies across all projects
Nurturing a culture of high standards and high- quality, on- time, on- budget, and on- specs delivery
Identifying all common resource utilization and creating processes to optimize use of common resources and enable more efficient planning and utilization of resources
Reconciling any conflicts between related tasks and dependencies and/ or identifying processes by which program management can make decisions that will lead to adjustments to resources and schedules as required
Identifying any supporting processes and functions at a program level that also need to be incorporated and coordinated through an Integrated Program Plan
Development of clear processes and tools for the ongoing updating and monitoring of the Integrated Program Plan
Development of standards and assumptions to be used in planning across all projects with the program
Any other related tasks that will contribute to enabling more effective execution and achievement of Program objectives through an Integrated Plan
Determining and managing Key Performance Indicators (KPIs) success related to quality, on- time delivery, customer satisfaction, target revenue, and profitability
Setting up efficient processes
Partnering with clients and managing client relationships
Leading people with example
Delivering revenue growth through repeat business and high client satisfaction
Partnering with subcontractors and managing the relationships
Proactive reporting on status, health, and risks/ concerns related to integrated program
Continuous optimization of processes
Required Qualification and Skills
Bachelors or higher degree in Business or equivalent
5+ years Program Management experience of leading multi- million dollar programs
15+ years of overall experience
Program Management Professional (PgMP) Certification would be an asset
Experience in content or engineering industry would be an asset (not mandatory)
Open- minded, forward- thinking and well- organized
Ability to recognize and resolve issues early and thoroughly
Ability to solve problems in highly complex integrated environments
Strong customer service skills
Strong leadership skills
Strong interpersonal and communication skills
Strong presentation skills
Strong financial management skills
Strong analytical and problem solving skills
Strong follow- through skills, with the ability to drive processes and decisions to closure
Strong analytical, problem- solving and negotiation skills
Additional Notes
The candidate should be:
Eligible to work in Canada, if applying for Mississauga
Eligible to work in India, if applying for Mumbai or Bangalore
Open to travel (as needed)
Contact
Send all questions and responses to ca****s@sa****y.com
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