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Hiring For Service Desk Voice @ Trigent

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 Hiring For Service Desk Voice

Job Description

Greetings from Trigent Software!!


International voice process (contract 2 Hire) Location : Bangalore Salary : 18500K

About Company: Trigent Software Limited is SEI CMM Level 4 and ISO 9001:2008 certified company. It provides an Offshore Software Development company with facilities in the United States and India with global clientele. Our services include custom software development, offshore software development, SharePoint consulting, java application development, software testing services, SharePoint 2013 migration. For more details please visit our website www.trigent.com .
Offered candidates will be working on permanent payroll with Trigent Software Ltd and deployed to work at client location.
Designation: "L1 Support Engineer" within our IT Infrastructure business for first level of troubleshooting on systems, applications, networks etc. Selected candidates would be trained and will work in a front end client facing role and would be the first point of contact for any IT related issues like laptop/desktop, Operating systems, network connectivity etc. The candidates should have excellent communication skills. BE / B.Tech (any stream) / BCA / B.Sc. (CS)/MCA from 2016, 2017 and 2018 batch can apply.
Eligibility Critertia
- BE / B.Tech (any stream) any stream from 2016,2017 and 2018 batch. -BCA / B.Sc/Bcom/MSC/ MCA and BE,BTech (CS) candidates with excellent Communication Skill can also apply. -in Technical support or in Customer Support can also apply -Candidates should have excellent communication skills. - Decent knowledge related to operating system, hardware, networking, etc.
Job Description:
1. Fundamental Technical knowledge on system trouble shooting, few prominent knowledge areas are:- Microsoft Windows Operating Systems (9X, NT, 2000, XP) Microsoft Office Network Connectivity Printers and print Services E-Mail and Internet mail Familiar with Lotus Notes and MS Outlook email clients. 2. Excellent communication skills, with neutral accent. (Voice based Support) 3. Excellent written communication skills with email etiquette.
Please Note: Employee need to work in rotational shifts. We follow 5 day work week however weekend off may not always be on Saturday & Sundays and may fall on other week days.
Thanks & Regards Mohammed Yaser 6366466***,

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Hiring For Service Desk Voice

Contact Details:

Company: Trigent Software
Location(s): Bengaluru

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₹ 3.0 Lakh/Yr

Trigent

Company ProfileTrigent Software LimitedCMMI Level 4 software company