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Walk in Drive For IT Help Desk Operator @ @ Digital Minds

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 Walk in Drive For IT Help Desk Operator @

Job Description

Greetings from Digital Minds!!

We are conducting a Walk in drive for IT Help Desk Operator.

Interview Dates & Timings:
From 20/01/2020 to 24/01/2020 between 10:00 Am to 4:00 Pm.


Requirements:
Qualification: Any Degree(Added Advantage IT Certification(CCNA, MCITP)
Experience: 1 - 2 yrs
Shift Timings: 9 Am to 6 Pm.
Position: IT Help Desk Operator
Job Description:

1.Excellent Knowledge of windows desktop, in particular window 10.
2.Good knowledge of Active Directory and Basic Office 365 administration skills.
3.Install, Configure, Troubleshoot issues related to PC desktops, laptops, networking and Cisco phones
4.Able to work effectively with vendors and suppliers by logging tickets and service requests.
5.Hands on experience with Ticketing tools is (Jira HelpDesk would be preferred) 
6.Knowledge of VMware and Citrix or virtualization in general
7.Knowledge of Cisco CUCM / Unity/ PLM - Not mandatory
8.Knowledge on Backup platforms (Veritas Backup, Veeam Backup, etc...)
9.Excellent Comm Skills / Technical Skills / Trouble shooting skills / Customer Handling Skills.

10. Perform other related duties and tasks assigned.

Team Contact:

Email: **@di*********s.solutions

Phone: 040 6688 5669


Required Candidate profile

Key Competencies:
  1. Strong technical background in computer hardware and software, and troubleshooting required.
  2. Knowledge of both PC and Mac hardware and software.
  3. Proficient in Microsoft Office products (including Windows 10 and Office 2016/365), with the ability to quickly learn and incorporate new releases and updates.
  4. Excellent interpersonal, organizational, and communication skills required.
  5. Ability to assist users with application related questions and issues.

Perks and Benefits 

Remuneration is not a constraint for prospective resource.

Job Classification

Industry: IT-Software / Software Services
Functional Area: IT Hardware, Technical Support, Telecom Engineering,
Role Category: Technical Support
Role: Technical Support
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Computers, Any Graduate in Any Specialization
Post Graduation: MCA in Computers
Doctorate: Doctorate Not Required

Contact Details:

Company: Digital Minds Software Solution Pvt. Ltd.
Location(s): Hyderabad

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Keyskills:   pc computer hardware computer software Office 365 windows 10 Active Directory

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Digital Minds

Digital Minds Software Solution Pvt. Ltd. Digital Minds offers years of combined experience across a diverse range of industries including software design and development, architecture visualization, drafting and other information technology enabled services.