Technical Chat Process
- Concentrix
- 0 to 3 Yrs
- Delhi, NCR
- 4 years ago
- Email to a friend
- Report this job
Job Description
Hiring in Concentrix for Technical Chat Process.
Job Description: - Technical Support Chat Process
Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.
Roles & Responsibilities:-
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and confirm understanding of requirements or problem.
o Support customers across Telecommunication, Financial Services & Healthcare vertical.
o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
Candidate Profile-
o Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
o BE/ B.tech freshers are not eligible
o Excellent verbal and written communication skills.
o Flexible with 24/7 Environment.
o Salary up to 22,500 take home & attractive Incentives amount.
Additional Benefits-
o Two-way A/C cabs. (Concentrix was awarded for best in industry transport service).
o Medical insurance worth 1 lakhs.
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up to INR 24,000.
o Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.
For telephonic interview or to inquire about more job openings, please connect with Concentrix Hiring Specialist:
Alisha @ 9999311*** or email your resume - al*********r@co*******x.com
OR
Richa @ 8860634*** or email your resume at :- Ne********a@Co*******x.com
Walk in to below mentioned Address:-
CONCENTRIX Recruitment Center, Bestech Business Tower sector 48 sohna road , Ground Floor, Near Huda City Metro Station Gurgaon - 122002, Haryana, India.
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Back Office Operations
Functional Area: Not Applicable
Role/Responsibilies: Technical Chat Process
Contact Details:
Company: Convergys IndiaLocation(s): Delhi, NCR
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Concentrix
Concentrix Daksh Services India Private Limited. A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process...
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