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Technical Support Chat Process @ Concentrix

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 Technical Support Chat Process

Job Description

Job Description: - Technical Support Chat Process

Interface with customers on chat for providing technical assistance to customers.


Roles & Responsibilities:-
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and confirm understanding of requirements or problem.

Candidate Profile-

Candidates should be fully trained on Printers and desktop technical assistance.
o Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any experienced can apply.
o Good verbal and written communication skills.
o Flexible with 24/7 Environment.
o Salary up to 4.75 CTC.

Additional Benefits-
o One side cab facility.
o Medical insurance worth 1 lakhs.
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up to INR 24,000.
o Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.

For telephonic interview or to inquire about more job openings, please connect with Concentrix Hiring Specialist:

Alisha @ 9999311*** or email your resume - al*********r@co*******x.com

Abhay @ 8958803*** or email your resume at :- Ab************a@co*******x.com

Walk in to below mentioned Address:-CONCENTRIX Recruitment Center, Bestech Business Tower sector 48 sohna road , Ground Floor, Near Huda City Metro Station Gurgaon - 122002, Haryana, India.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Back Office Operations
Functional Area: Not Applicable
Role/Responsibilies: Technical Support Chat Process

Contact Details:

Company: Convergys India
Location(s): Delhi, NCR

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₹ 1.0 - 4.0 Lakh/Yr

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Concentrix

Concentrix Daksh Services India Private Limited. A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process...