Manager - Record To Report/ Order To Cash @ Golden Hues

Desired Candidate Profile

Manager - Record To Report/Order To Cash Transformation/ Process Re-Engineering/ Solutioning - F&A Process - BPO (12-15 yrs)

R2R / O2C - Transformation / Process Re- Engineering Manager / Solutioning - Leading MNC Order-to-Cash (O2C) Transformation / Record to Report (R2R) Transformation

Level - Operations Manager, reports to Senior Manager/ AVP

Transformation Project :

- Effectively lead / support transformation projects. This may include (but will not be limited to) project planning, resource planning, leading client workshops as facilitator / SME, reporting writing and playback to the client. - Building client relationship and exploring further opportunities for business with the client. - The role is part of the Global R2R/O2C team, hence it requires strong leadership and team collaboration skills to work along and with other key Senior Delivery Managers.

- Derive the optimum F&A solution while taking into consideration various business constraints Develop quality solution models and support solution architect with quality analysis on solution aspects

- Ensure timely completion of solution model as per solution guidelines and strategy provided by Solution Architect Work with commercial team in providing all solution inputs to enable them to build a commercial model

- Develop mastery over gaining an understanding of all levers that impact a solution with a particular emphasis on an understanding of the tools and technology landscape to enable better architecting the solution from technology standpoint.

- To integrate (Analytics, GRC etc.) as part of the core solution and value proposition at every available opportunity.

- To have a thorough understanding of the different pricing mechanisms that can be included in Client proposals, wherever possible -Transaction/Outcome based pricing models. Work with transition and transformation team to deliver best practices to the client

- The role holder must comply with all the Quality Management System (QMS), Business Continuity Management System (BCMS) and Information Security Management System (ISMS) requirements and guidelines of the organization Requirements:

Solution experience: At least 12 months of experience in end to end F&A solutions for prospective clients.

Transformation experience: At least 5-6 years of transformation experience with knowledge of transformation methodologies.

- Operational experience: At least 6-8 years of operational delivery experience R2R / O2C.

- Business Development and Transition : Assisting / leading responses to business opportunities. Support engagement to design transition and transformation plans, working with Contract and Finance management team and solution architects. Build and maintain strong working relationships with key internal and external stakeholders.

- Continuous improvement: Design and lead an effective continuous improvement and automation program for R2R scope to increase outputs and enhance quality of services.

- Contract and Commercials: Lead contract and commercials activities for R2R scope.

- The role holder must comply with all the Quality Management System (QMS), Business Continuity Management System (BCMS) and Information Security Management System (ISMS) requirements and guidelines of the organization

- Operational delivery experience in any of the F&A processes Well versed with associated F&A Processes,

- Best practices, Supporting IT systems functionalities, Service delivery models (staffing, organization/governance structures, pricing), Process controls, Process Key Performance Indicators (KPIs), Service Level Agreements (SLAs), Operating Level Agreements (OLAs)

- Excellent analytical and Technical skills Good interpersonal skills. It is important that the candidate displays collaboration within / across teams Good written and oral communication skills along with advanced MS Outlook knowledge, client facing role.

- A focus on results and a flexible cando approach. Strong executive presence for effective communication with senior client stakeholder.

- Prior experience of engaging with client CXO level will be good to have. Ability to deliver effectively in high pressure unstructured project environment.

- Must have experience in translating information/ delivering key messages through power point presentations to senior stakeholders Strong organizational skills required; including good time management

- Willingness to learn, work in accordance to project based time zones, grows and stretches into new roles and different industries.

Education:

UG:   Any Graduate - Any Specialization

PG:  Any Postgraduate - Any Specialization, MBA/PGDM - Any Specialization

Doctorate:  Doctorate Not Required

Contact Details:

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Keyskills:   Transformation Project Management Order To Cash Record To Report Transition Management Process Automation Process Excellence BPR