Walkin @ Infosys Bpm-hiring For Customer @ Infosys BPM

Job Description

WALKIN @ INFOSYS BPM-HIRING FOR CUSTOMER SERVICE EXECUTIVES

INTERVIEW DETAILS:

INTERVIEW DATE: 10^th-January-2020 (Friday)

INTERVIEW TIME: 10AM to 12PM

INTERVIEW VENUE:

Infosys BPM Ltd

#785, Ground Floor Axis Sai Jyoti

15th Cross 100 Feet Road

Sarakki, 1st Phase J P Nagar

Landmark Sindhuri Convention Hall.

Bangalore

CONTACT PERSON: RAMKUMAR

REFERRED BY: ROSHNI

ELIGIBILITY CRITERIA:

DOMAIN: Voice Process

EXPERIENCE :0 to 3 Years of experience

QUALIFICATION: Any Non IT Graduates/post Graduates (Full time with No Backlogs)

SHIFTS: 24*7 Shifts/Rotational Shifts

JOB DESCRIPTION:

The Universal Agent is responsible for customers related queries. Provide basic Customer service. Universal Agent is also responsible for providing first class support for non-technical inquiries and escalations coming from business customers.

- Excellent communications skills (Written and spoken)
- Willing to Work in 24/7 shifts
- Willing to work for International Voice Process

-For Experienced Candidates: IDAM Identity and Access Management experience or active directory will be an added advantage.

SKILLS:

Strong written and verbal communication skills
Good PC skills.
Good customer convincing skills
Strong analytical skills
Excellent time management skills
Problem solving and working through ambiguous situations
Attention to detail and accuracy
Exceptional customer service skills

The candidate should carry below mentioned documents in Original:

• 10th, 12th, Graduation and Post-Graduation (Mark Sheet and Certificate). Provisional DegreeCertificate
• 2 Color Passport Size Photographs.
• ID Proof Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory
• Previous Employer Relieving Letter or Experience Letter. (If Any)
• Current Employer Appointment Letter and Salary Slips (Last 2 - 3 Months) (If any)

DISCLAIMER: Kindly do not carry Laptops or any Electronic Devices to the Interview.

 Thanks and Regards,

Roshni Prakash

HR Recruiter-HRO | Talent Acquisition-INDIA

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