Job Description
Job Description: - Inbound Customer Service / Upselling. Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services. Roles & Responsibilities:-
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and confirm understanding of requirements or problem.
o Support customers across Telecommunication, Financial Services & Healthcare vertical.
o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile-
o Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
o BE/ B.tech freshers with 6 month experience are eligible
o Excellent verbal and written communication skills.
o Flexible with 24/7 Environment.
o Salary up to 24,500 take home & attractive Incentives amount. Additional Benefits-
o One-way A/C cabs+travel allowance of 1750/- (Concentrix was awarded for best in industry transport service).
o Medical insurance worth 1 lakhs.
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up to INR 24,000.
o Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories. For telephonic interview or to inquire about more job openings, please connect with Concentrix Hiring Specialist: Vaibhaw(6206112***) or email to va**************s@gm**l.com
Job Classification
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Concentrix Daksh
Location(s): Delhi, NCR
Keyskills:
upselling
customer service associate
customer service executive
customer service
customer care
inbound customer service
outbound calling
csa
Customer Support
cse
customer service representative
selling
communication skills