Job Description
Function description: Within Global Commercial Services, the Global Product Management organization owns products and capabilities, creates global consistency, and drives process excellence. This focus directly supports B2B payments, one of the fastest growing segments of our business. We are seeking a Sr. Manager, Virtual Payments Product Development. The ideal candidate will be a critical member of the team and be responsible for the day to day management of B2B capabilities and platforms that support virtual payment products and processes. The role will be critical in sustaining and accelerating the growth of virtual payments, a key component of our B2B offerings.
Purpose of the role: We are looking for people who are self-starters; those who want to be a part of a team of movers, doers and thinkers. People who excel in a fast-paced environment, that will stay tightly connected to their product constituents across the globe and who don't mind wearing multiple hats. If you enjoy working directly with clients, product management and technology teams to identify opportunities, innovate, and deliver new products and capabilities, this is the position for you.
Responsibilities: As a Senior Manager of Product Development, you will be responsible for understanding and validating client needs and market opportunities, translating those needs and key priorities into features and user stories and working side by side with Engineering to ship meaningful product using Agile software development methodologies.
Critical factors to success: Accurately translate business requirements into product and process development requirements (features and user stories) to feed into the Virtual Payments feature backlog and development process
Lead production validation testing and issue management with scrum teams
Ability to clearly communicate decisions and the rationale behind them. Comfortable making decisions even when others disagree. Multiple years experience in product development, including experience as a product owner working directly with a scrum team
Qualifications
Past Experience:
Understanding of technology, prior experience in commercial and B2B payments and virtual payment capabilities
Functional Skills:
Demonstrated project management experience, leading complex projects. Proven track record of working with global and virtual teams to support successful software development
Ability to identify and synthesize trends to provide value-added analysis and recommendations for improvement to leaders
Behavioral skills:
Experience in customer facing roles such as Sales Support, Account Development, Implementations or Customer Service desired
Strong ability to stay connected to remote leadership
Desire to have fun, work with others and find humor and perspective in challenging and frustrating situations
Job Classification
Industry: Banking / Financial Services / Broking,
Functional Area: IT Software - Other,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: American Express
Weblink:
https://jobs.americanexpress.com/jobs/19021335?lang=en-us
Keyskills:
Product management
Software development methodologies
B2B
Project management
Account development
Agile
Manager Technology
Scrum
Customer service
Sales support