Part Time Customer Care Executives - Jaipur @ Global Health

Job Description

Duties include but not limited to:

• Manage large amounts of incoming calls
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service satisfaction targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Any student pursuing Graduation / completed Graduation / Pursuing PG's and other courses can apply for the job. 

Major Skills Required for the Job Role:

• Good English Verbal and Written Communication
• Sound Knowledge of Computer Systems, Operating Systems and more
• Freshers / Experienced / Candidates willing to work after a break are welcomed.
• Basics Involved:
• 5 Hours Shift Everyday ( Between 06:00 PM to 12:00 AM) including 1.2 Hours of Break Time
• 15000 CTC Per Month Remuneration
• Cab Facility Provided
• 5 Days Week
• Employee Referral Bonus of Up to 6000/- Per Referral
• Work Location: Mansarovar, Jaipur

Job Classification

Industry: BPO / Call Centre / ITES,
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Part time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Global

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Keyskills:   tech support Customer Service technical support engineer Calling technical support executive Employee Referral Part Time Operating Systems Written Communication Technical Support Customer Care Customer Complaints Customer Handling