Technical Chat Process! - Delhi/NCR @ Concentrix

Job Description

Hiring in Concentrix for Technical Chat Process.

Job Description: - Technical Support Chat Process

Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.

Roles & Responsibilities:-
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and confirm understanding of requirements or problem.
o Support customers across Telecommunication, Financial Services & Healthcare vertical.
o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.

Candidate Profile-
o Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
o BE/ B.tech freshers are not eligible
o Excellent verbal and written communication skills.
o Flexible with 24/7 Environment.
o Salary up to 22,500 take home & attractive Incentives amount.

Additional Benefits-
o Two-way A/C cabs. (Concentrix was awarded for best in industry transport service).
o Medical insurance worth 1 lakhs.
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up to INR 24,000.
o Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.

For telephonic interview or to inquire about more job openings, please connect with Concentrix Hiring Specialist: Alisha @ 9999311*** or email your resume - al*********r@co*******x.com

Walk in to below mentioned Address:-

CONCENTRIX Recruitment Center, Bestech Business Tower sector 48 sohna road , Ground Floor, Near Huda City Metro Station Gurgaon - 122002, Haryana, India.

Job Classification

Industry: BPO / Call Centre / ITES,
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Concentrix Daksh

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Keyskills:   chat process international bpo inbound customer service call center customer support technical support fresher voice process bpo call centre international call center communication skills customer care executive