Customer Retention Executive - Noida - Cherry
- Cherry E-commerce
- 2 - 7 years
- Noida, Gurugram
- 4 years ago
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Job Description
We are currently working on a customer retention project for one of the largest online music retailers. This project requires interacting with the customers (over web chat) who have been using the services for free, and convincing them to pay for the service and become a regular subscriber. It will require the candidate to-
Understand the customerrsquos problem,
Find a spontaneous resolution to the problem.
Job Classification
Industry: Advertising / PR / MR / Event Management,Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Cherry E-commerce
Keyskills: Customer Retention Executive
Cherry E-commerce
About Company: We are an e-commerce solutions provider and primarily provide Marketing and Customer Relations solutions to various small and large e-commerce businesses world wide. Our portfolio of service includes all services any e-business will require to successfully compete in the fast develop...
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