Also known as a customer service executive, customer support executives manage a team of customer support representatives and maintain customer satisfaction. They ensure that the team is adequately trained to promote excellent customer service.
Responsibilities:
The customer service executive is mostly responsible for attending to customer's needs and complaints to the best of their ability. His/her job description usually entails answering customers' phone calls to take orders, resolve complaints, and to answer to queries. It could also be to provide information to customers.
Other Details
Salary-21,000/- to 48,000/-
Required Experience-0 To 5
Minimum Age-15 To 35 Years
Qualification Required-12Th,All Graduations
Work Department-Customer Services
Work Industry-Banking,Finance,Automobiles,IT
Skills-Product/Service Knowledge.
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HR Placement Team
Keyskills: software testing customer service operations information technology banking networking customer service