Desktop support - Mumbai @ PES Hr Services

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Desktop support - Mumbai

PES Hr Services
2 to 5 Yrs
Mumbai
3 years ago
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Job Description

A reputed MNC company is hiring Desktop support in Mumbai

Exp:2+ years

Loc: Mumbai

NP: Immediate to 15 days

JD:

Good communication skills with Min of 3 to 4yrs of experience in Desktop Support Role

Must have experience in handling VIP User issues either through remotely or interact personally and troubleshooting through diagnostic techniques and increase FCR

Strong Technical knowledge in supporting End user issues on Hardware, Win OS, MAC OS, Messaging, Applications, Outlook 365, AD etc.

Knowledge on SCCM, Antivirus, Encryption Software

Provides Level 3 support associated with the standard workstation Software image(s), base Software components, Hardware devices and components that comprise the standard desktop Hardware.

Must have worked in any IT ticketing tool and know about ticket priorities and SLA

Focus on building good working relationships within the team and other Resolution Groups

Remain well versed in help desk policies, procedures, standards and documentation

All High Severity Incidents are directly assigned to Level 2/Level 3 teams to minimize downtime.

Experience working in Remote Support Tool, ITSM Ticketing Tool, Corporate Technology

IF interested pls share ur updated cv with your details

Thanks & Regards

Sucheta A

Peshr Services

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Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: NetworkingTechnical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Desktop support - Mumbai

Contact Details:

Company: PES HR Services
Location(s): Mumbai

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Keyskills: troubleshooting desktop administration sccm antivirus desktop support service desk itsm remote support outlook vip user

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

PES Hr Services

Company is one of the leading names involved when it comes to offering solutions pertaining to the web in order to cater with the demands of the corporate world. With a team of dedicated individuals and the trust that our customers have in us, we have reached the great heights. With a well-establish...

Desktop support - Mumbai @ PES Hr Services

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