Deputy Manager Customer Advisory @ Trenz Management

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Deputy Manager Customer Advisory

Trenz Management
3 to 7 Yrs
Amritsar+1 Ludhiana
3 years ago
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Job Description

KEY RESPONSIBILITIES: Maximize Paid to Applied Business in coordination with Issuance/underwriting team and finance Handling Centralized welcome calling Process. Reduction in Discrepancy ratio. WIP Management - GO actionable TAT, issuance TAT. Vendor Bill Management Manage Dashboards & Governance for field ops Field operation & HO coordination for field operation fulfillment support. Lead Employee engagement initiatives for CAT-ops MEASURES OF SUCCESS: Paid to Applied Business 92% Ensure 100% welcoming calling on applied new business on time Minimize channel discrepancy ratio <5% Reduction in Business leakage

Employement Category:

Employement Type: Full time
Industry: Management Consulting / Strategy
Role Category: General / Operations Management
Functional Area: Not Applicable
Role/Responsibilies: Deputy Manager Customer Advisory

Contact Details:

Company: Trenz Management
Location(s): Amritsar+1 Ludhiana

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Keyskills: advisory customer care deputy manager

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₹ 3.0 - 4.0 Lakh/Yr

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Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

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Trenz Management

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Deputy Manager Customer Advisory @ Trenz Management

Home > General / Operations Management