We are hiring for MSD Retail Functional
- Orcapod
- 4 to 8 Yrs
- Bengaluru
- 4 years ago
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Job Description
:- Oversee the evaluation of new retail platforms applications technologies and changing business requirements for building appropriate ERP systems alternatives and enhancements to current retail systems oversee in-depth evaluation of existing retail system capabilities to identify opportunities for improvements
- Lead translation of complex business specifications to functional specification document which can be used as a blueprint for developing customizing solutions
- Partner with technical delivery team to develop high-level project plan and high-level solution design document in adherence with client business requirements
- Use deep professional knowledge and acumen to lead support delivery of level 1 level 2 and level 3 retail-related issues
- Participate in the incident and crisis management events manage stakeholders and provide regular status updates to their issues and define track remediation actions to close
- Oversee the process of identification diagnosis and timely resolution of functional retail-specific issues and escalated critical complex incidents through research and analysis of trends and business impact Lead identification of patterns of recurring incidents to improve service capabilities drive root cause analysis and prioritize corrective actions for outages and degradations
- Plan and participate in the support shift rotation to ensure adequate global business support coverage
- Oversee the development of test plans test cases migration approach root cause analysis and all related project documentation in accordance with the service delivery contract
- Drive team to provide resilient solution designs by preparing and evaluating alternative workflow solutions
- Lead efforts on developing cost estimations and coordinate with cross-functional teams to facilitate prioritized product development
- Lead configuration and product customization efforts to ensure product matches the envisioned result support effort to ensure functional compatibility and user satisfaction
- Lead functional testing user acceptance testing system integration testing and regression testing for all retail features write and perform
- User Acceptance Testing scenarios and plans according to the client requirements setup
- User Acceptance Testing database coordinate its execution perform dry run and track and resolve issues
- Oversee the process of identification and documentation of system gaps lead support activities necessary for the resolution of all retail-related issues within defined timelines Mentor and guide the junior new team members organize and lead functional and AX training for the team support hiring activities and play an active role in building technical competency of team members Job .
Test Analyst IT Services & Consulting Engineering - Software & QA Full Time, Permanent Quality Assurance and Testing Education Any Graduate Key Skills functional testingRetailuser acceptance testingsystem integration testing product customizationsolution designregression testingservice deliveryproject documentationtest casesroot cause analysis
Employement Category:
Employement Type: Full timeIndustry: IT - Software Role Category: General / Other Software Functional Area: Not ApplicableRole/Responsibilies: We are hiring for MSD Retail Functional forContact Details:
Company: Orcapod ConsultingLocation(s): Bengaluru+ View Contact
Keyskills: retail cases root msd cause analysis
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