Job Description
Dear Candidate,
Greetings from Ignites Human Capital services Pvt Ltd. ,
START YOUR DREAM JOB in Top Bpo's In Bangalore , Hyderabad, Chennai & Pune!!
Requirement-
Good Communication Skills
Exp required -: 0- 5 yrs
Age Criteria -: 18 - 45 years
Shifts: Rotational
location : Bangalore / Hyderabad, Hitech city /Chennai / Pune
Benefits with us -: Unlimited Incentives + Travelling Allowances
Responsibilities and Duties
The primary responsibilities of a Customer Service specialist would be:
Handling escalations and complex queries.
Manage incoming and outgoing calls
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Key skills required:
Proven customer support experience or experience as a client service representative
Excellent communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time
Education:
Higher Secondary(12th Pass) / Any graduates/ Post Graduates
Language:
English (Required)/ Kannada, Telugu, Tamil , Hindi & Malayalam ( Not mandatory )
Interview Round:
HR
Versant / voice and accent
Operations
(Note: All the rounds are Held through telephonic)
Referrals: Please forward the Job posting / Email to all suitable candidates who are interested .
Call / whatsapp Muskan @ 7815882*** / Aafrin @ 7848820*** , and schedule your telephonic interviews !!
Venue:
Ignites Human Capital Services Pvt Ltd,
Address #665, 2nd floor, Tks Plaza11th B Main, 100ft Ring Road Jaynagar
5th Block. Bangalore 560041
Landmark: Above YLG
Contact - Muskan @ 7815882*** / Aafrin @ 7848820***
!!!Thanks & Regards HR TEAM!!!
Employement Category:
Employement Type: Freshers
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Top BPO Jobs in Bangalore For Freshers& Experience !!
Contact Details:
Company: Ignites Human Capital
Location(s): Bengaluru