Roles and Responsibilities
JD -
Lead and manage the team of IT Service Desk Analysts who provides 1stlevel and 2nd line support via Emails, Chat, Telephone, and Web using remote desktop tools.
Monitored Service Desk operations and escalated tickets to ensure client's problems are handled as expeditiously as possible, MIS, team of 12 to be managed, Inhouse tool, vlook up
Interested Candidate please share resume on ra********g@3i*******************y.com
Call on 8082271***
Keyskills: team leading it service desk
3i Infotech Limited 3i Infotech is a global IT products & services company committed to Empowering Business Transformation. A comprehensive set of IP based software solutions (20+), coupled with a wide range of IT services, uniquely positions the company to address the dynamic requir...