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Service Desk- Team Lead- Mumbai - Mumbai (All) @ 3i Infotech

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 Service Desk- Team Lead- Mumbai - Mumbai (All)

Job Description

Roles and Responsibilities


JD -

Lead and manage the team of IT Service Desk Analysts who provides 1stlevel and 2nd line support via Emails, Chat, Telephone, and Web using remote desktop tools.
Monitored Service Desk operations and escalated tickets to ensure client's problems are handled as expeditiously as possible, MIS, team of 12 to be managed, Inhouse tool, vlook up


Interested Candidate please share resume on ra********g@3i*******************y.com

Call on 8082271***



Job Classification

Industry: Hardware & Networking
Functional Area: Engineering - Hardware & Networks,
Role Category: Hardware
Role: Hardware
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: 3i Infotech Limited
Address: TOWER NO 5,3RD TO 6TH FLOOR,INTERNATIONAL INFOTECH, PARK,VASHI RAILWAY STATION,VASHI NAVI MUMBAI, MUMBAI, Maharashtra, India
Location(s): Mumbai

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Keyskills:   team leading it service desk

 Job seems aged, it may have been expired!
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₹ 3,00,000 - 5,00,000 P.A

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3i Infotech

3i Infotech Limited 3i Infotech is a global IT products & services company committed to Empowering Business Transformation. A comprehensive set of IP based software solutions (20+), coupled with a wide range of IT services, uniquely positions the company to address the dynamic requir...