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Customer Support Representative @ Ahmnis Hr Solutions

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 Customer Support Representative

Job Description

  • Handle many inbound and outbound calls to customers and clients.
  • Identify the needs of customers, resolve issues, and provide solutions.
  • Upsell other products wherever possible.
  • Ensure you follow the customer service script provided by the company for uniformity.
  • Also, be well-read on company policies and the website for FAQs or policy related answers.
  • Maintain good customer relations.
  • Meet personal targets and work towards meeting team targets.
  • Maintain records of the conversations with the customer and analyze the data.
  • Write and submit timely reports on performance, targets, and customer queries.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Representative

Contact Details:

Company: Ahmnis Hr Solutions
Location(s): Bengaluru

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Keyskills:   independence communication customer support customer service customer support operations self-confidence

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₹ 1.5 - 6 Lakh/Yr

Ahmnis Hr Solutions

Ahmnis Hr Solutions Hiring For Our Company