Location - Bangalore ,Hyderabad , Kochi & Chennai
Salary - 7.5 LPA + NSA
Any Graduate can Apply
Any Candidate from any location Can apply who can relocate to Bangalore
Work mode - WFH for sometime rest depends on situation
*****************Active directory Experience ( Mandatory ) Must Have******************** Job description:- Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills
Should have knowledge on basic desktop issues, printer installations, Active Directory, Exchange, Hardware issues, Wireless issues.
Willingness to work in any shifts including night shifts
Accountable to answer customer requests and assisting customer either by email/chat or over the phone
Should be flexible for voice support
Ability to understand customer issue and route to appropriate team
Must be a strong cross-team collaborator
Requires the ability to thrive in a demanding, fast paced 24*7*365 operations support environment, which may occasionally require working after normal business hours or weekends. Candidates might need to extend support during Week Offs depending on the business requirement
Basic knowledge about Systems, backup and Network
Ability to drive higher Customer Satisfaction and maintain the defined SLA's and KPI's
For More Details Call or WhatsApp On the under mentioned number:-
Thanks & Regards
Neha Arora (HR)WHATSAPP-9599611***mail To-[Confidential Information]
Key Skills ITIL Certified IT Helpdesk ServiCe Desk Technical Helpdesk Tech Support Windows Troubleshooting Active Directory Windows International call center Inbound Voice process